CONNECT WITH CLIENTS, COLLEAGUES & PROSPECTS AS YOU EQUIP YOUR HUMAN CAPITAL

  • UPSKILL YOUR TEAM FROM:
  • AVERAGE PERFORMANCE
  • STRESS & BURNOUT
  • COMPETITION
  • VENDOR MINDSET
  • MANAGERS
  • TO:
  • HIGH PERFORMANCE
  • RESILIENCE & WELLBEING
  • COLLABORATION
  • BUSINESS PARTNER MINDSET
  • LEADERS

Emotional Intelligence (EQ) is the new competitive edge in business because…

EQ IMPROVES TEAMWORK

Emotional Intelligence underpins collaboration and communication skills needed for managing conflict and keeping the team productive. (Luca, J., & Tarricone, P., 2001)

Collaboration and teamwork are a critical skill, essential in almost all working environments. Research conducted by Edith Cowan University found that there was a strong correspondence between Emotional Intelligence and propensity to engage in collaborative teamwork.

90% OF TOP PERFORMERS HAVE HIGH EQ

90% of top performers possess high levels of EQ (TalentSmart).

Google’s research project on why certain teams perform better than others, concluded that in top performing teams the members felt psychologically safe. They felt welcome to express themselves openly and enjoyed a high degree of empathy from other team members and leaders. Psychological safety is all about being able to understand, regulate and channel emotions for the overall benefit of the team.

Emotional Intelligence is what distinguishes a high-performer from an average performer. Team members with high Emotional Intelligence contribute to the development of high-performance organizations and successful systems. Research findings prove that Emotional Intelligence is twice as important as IQ in predicting the performance outcomes and that improvement in performance is directly related to how Emotionally Intelligent an individual is.

EQ IS KEY TO REDUCING STRESS & BURNOUT

Participants in the SHFT Happens programs boost wellbeing by 20%. The fact that a more balanced EQ correlates with a greater sense of wellbeing is supported by research.

A study conducted by Frontiers in Psychology, is one example. This research examined competencies with the potential to enhance wellbeing and performance among workers. Emotional Intelligence (EQ) was found to be a key promoter of wellbeing.

EQ FUELS 18% INCREASE IN SALES

American Express Financial Advisors’ sales increased by 18% after attending an Emotional Competence Program. Sales in regions where the managers attended the program increased 11% over sales where sales managers did not attend the program. (American Express, 1997)

EQ REDUCES TURNOVER BY 64%

Sales agents at L’Oreal who were selected on the basis of certain emotional competencies outsold salespeople selected with a different process by an average of $91,000 for a net revenue increase of $2.5 million. These agents had 64% less turn-over during the first year than those selected in the typical way. (Spencer & Spencer, 1993; McClelland & Kelner, 1997)

Emotional Intelligence improves employee retention, customer experience, and sales rates.

EQ IS A KEY COMPETENCE IN BUSINESS & LIFE

Emotional intelligence is a competitive advantage in business. Companies such as the ING Bank, American Express, Avon, L’Oreal, MetLife, Medtronic, 3M, Motorola, Honeywell, and Johnson & Johnson, have incorporated EQ into their sales, management and leadership training.

EQ GENERATES $3 MILLION COST SAVINGS

The U.S. Air Force found that by using emotional intelligence to select recruiters, they increased their ability to predict successful recruiters by nearly three-fold. The immediate gain was a savings of $3 million annually. (Handley & Bar-On, 1998)

EQ IS DATA

Google’s Project Aristotle research into teamwork adopted a data-driven approach to emotions. ‘‘Googlers love data. By putting things like empathy and sensitivity into charts and data reports, it makes them easier to talk about. It’s easier to talk about our feelings when we can point to a number.’’ Matt Sakaguchi, Google. 

Emotions in the workplace are information about how we’re perceiving ourselves and others. And as with any data, to use it to our advantage, we must accurately assemble and interpret emotional data. From managing stress to managing people and closing sales, emotions are a guidance system.

An organization is only as good as its people’s emotions. The way people feel on the work floor is critical to a company’s success. Emotional Capital is the stock of mindsets, habits, behaviors, social and personality attributes, including creativity, and productivity. And just as with any other form of capital, when leveraged, EQ produces economic value. Stress resilience, leadership, social responsibility, employee health, and other things employers value such as empathy, loyalty, and accountability are all intangible assets that contribute to tangible results.

EQ IMPACTS PUBLIC TRUST

At ING Bank, EQ became the bedrock for public trust. The company rated above industry norm in the McKinsey Trust index after introducing EQ in 2015. 

“The financial service business has been driven very much by IQ in the past. We have a lot of intelligent guys but this wasn’t enough to continue to lead in this changing environment.” Mark Pieter de Boer, Global Head of financial markets sales at ING Bank.

EQ BOOSTS EMPLOYEE ENGAGEMENT

“With better self-awareness and ability to manage emotions, mental resilience improves too.” (Mark Pieter de Boer, ING Bank)

ING climbed up to 5th place in its category in “A great place to work” after introducing EQ. Employee engagement grew above industry standard despite profit-driven bonuses being lower.

STEP 1: ENTER YOUR TEAM

The EQ Tournament is not only the makings of your best team outing ever, it’s the wisest investment in your human capital development.

STEP 2: QUANTIFY YOUR EMOTIONAL CAPITAL

The EQ Tournament is data-driven. We put things like resilience, empathy and leadership into charts and data reports. Complete the EQ Scan and discover what your company’s emotional capital is.

  • Time investment: 20 min

STEP 3: PLAY

Time for some serious fun! After you complete the scan, we’ll invite you for a day of LEGO® SERIOUS PLAY®. We’ve combined LEGO’s innovative methodology with Emotional Intelligence & Analytics to offer you a unique process to enhance EQ, innovation and business performance.

  • Time investment: 8 hrs

STEP 4: CHALLENGE & WIN

Challenge a client, a supplier, a partner, or if you dare – a competitor and take your business relationships to the next level.

WHAT IS THE EQ SCAN?

We leverage a cutting-edge instrument used in clinical, forensic, corporate and research settings to measure and score your individual, and team Emotional Intelligence.

Why do we recommend the EQ-i 2.0 Scan?

EQ-i 2.0 is the first scientifically validated tool that is based on over 20 years of research. It was developed by psychologist Reuven Bar-On and is distributed by MHS. It currently represents one of the most popular EI assessments in the domain. Over 1 million people across 66 countries have already participated.

What does the EQi 2.0 Scan consist of?

It is a self-assessment tool that consists of 5 general areas of emotional skills that are broken down into 15 specific subscales. See here a sample report.

HOW DOES IT WORK?

Basic facts:

  • Format: Online EQ-i 2.0 portal
  • Number of items: 133 statements with multiple-choice answers
  • Administration Time: 20 – 30 minutes
  • Age range: 18 and older

WHAT ARE THE BENEFITS?

Key benefits:

  • Identifies your strengths
  • Identifies challenge areas
  • The first scientifically validated assessment of its kind
  • Only certified coaches and trainers can administer it
  • You get the overall result as well as individual results
  • Results are presented in easy-to-read bar graphs

Applications for the EQ-i 2.0 include:

  • Leadership development
  • Leader and employee selection & retention
  • Organizational development
  • Executive coaching
  • Teambuilding

WHAT IS LEGO® PLAY?

The LEGO® SERIOUS PLAY® methodology is an innovative process designed to enhance innovation and business performance. We’ve combined it with Emotional Intelligence & Analytics to offer you a unique, robust and unbeatable hands-on, minds-on day of professional and personal development.

We’ll practice a universal language that helps you maneuver through complex leadership and Emotional Intelligence challenges. Building on EQ case studies, we will guide your team through the LEGO® SERIOUS PLAY® methodology to explain how to break down situations into simple and easy-to-understand three-dimensional metaphorical models.

Lego bricks create a level playing field and act as a mediator between participants, allowing you to overcome hierarchies and create dynamic and inclusive environments of shared understanding and values.

The LEGO® SERIOUS PLAY® methodology is an innovative process designed to enhance innovation and business performance. Our unique blend, combining Emotional Intelligence & Analytics offers a unique, robust and unbeatable hands-on, minds-on day of professional and personal development.

ON THE DAY

This EQ Score secures your entry to the LEGO Challenge. Teams can include a squad of a minimum of seven players.

The LEGO Challenge will kick-off at 9 AM and run until 6 PM and will be played in-house, by your team, on the date chosen by you. The points your team collects during the challenge will be added to your EQ Scan Score. The final team score defines which company is the leading team for the month.

DETAILS

When: TBD
Where: In-house

The LEGO® SERIOUS PLAY® materials & methodology are particularly effective when:

  • You are looking for a unique and useful teambuilding activity
  • You are invested in wellbeing and personal development: your own, or your team’s
  • You are prepared to explore your strengths and weaknesses objectively and honestly
  • You are comfortable working with complex and multifaceted outcomes, are open to grasp the bigger picture, find connections and explore options and unconventional potential solutions
  • You are comfortable working with others and are prepared to make meaningful connections
  • You are prepared to deep-dive into your Emotional Intelligence and find out what you’re all about

WHY CHALLENGE?

A Relationship Catalyst that Drives Success

If you had to choose between after-work schmoozing over cocktails or bonding through a session of mental resilience building, which one would you opt for? The EQ Tournament is a new hybrid concept that lets you connect with clients, colleagues, or other contacts while flexing your EQ muscle.

Relationship building doesn’t have to be hard work. We make it both, rewarding and fun.

The way you connect with your business relationships —with your clients, colleagues, prospects and friends—defines whether these connections thrive or wither.

SHFT Happens offers a powerful new way to deepen your business relationships, with dramatic results. Your network will grow rapidly. You’ll be seen by clients as a trusted partner rather than an expense to be managed. And you’ll find the people around you eager to help you succeed.

We welcome organizations across a diverse range of industries, from blue chip multinationals to niche industry experts to participate. The EQ Tournament is a level playing field for all and the perfect opportunity to get your workmates, clients, partners or prospects together for a unique networking / teambuilding experience.

WINNING TEAM

In the EQ Tournament there are no losers. Everyone who improves their EQ wins.

Who is the Leading Team?

The team listed as “Leading” on our website is the company currently in the process of completing the EQ challenges.

Who is the Winning Team? 

The EQ tournament is an opportunity for leading corporate teams to compete for Gold, Silver and Bronze titles, which aims to incentivize the teams to play at the best level. We offer finalists – the teams that collectively scored highest on their EQ Scans and LEGO Serious Play Challenge, the opportunity “battle” each other in a friendly tournament.

Or, you could opt to challenge and battle an opponent of your choice. Think for example of your client’s team, your partners, your prospects or even your competitors.

Networking Is Over. Welcome EQworking! 

WHAT IS THE FINAL BATTLE?

Leveraging one of the most interactive leadership and team-building experiential simulations, this final step in our friendly EQ Tournament offers an unbeatable, hands-on, minds-on networking event that will leave you transformed as well as a lot more connected to your “opponent”.